Job Function:

 

As the Manager, Human Resources you will be a key member of the SUGOI Leadership Team. You will: Lead the organizations employee relations program and administer a wide range of human resources programs and services, with the main focus on employee relations.  
 
This position is responsible for the support to the various departmental functions.  Duties are of a complex and confidential nature, including employment, employee relations, compensation and benefits, training, policy interpretation and assigned projects.

  

Primary Duties and Responsibilities:

 

• Direct support to the president in all apects related to the organization and most specifically as they relate to Human Resources.
  
• Strategic partner and contributing member of the Steering Committee
• Develop and execute strategic HR plans for the evolving Sugoi team.
• Provide support and direction to management and staff 
• Supervise the Payroll/Benefits Administrator and Receptionist 
• Research, develop and implement policies and procedures 
• Ensure compliance with all legislation 
• Identify recruitment needs; develop strategies and techniques to ensure organizational needs are met while attaining cost efficiencies
• Develop media advertisement for recruitment and other departmental initiatives/needs
• Initiate, manage and deliver a variety of training and development programs for management, supervisors and employees 
• Develop and support staffing plans/programs 
• Oversee/Direct the Health & Safety Committee and Social Committee 
• Ensure all reference and exit interviews are completed. 
• Provide information to potential employees regarding employment opportunities. 
• Screen and interview applicants, shortlist for the hiring manager, produce letters of offer. 
• Liaise with Legal Counsel to ensure Employment Law standards are met and maintained throughout the organization
• Initiate and direct all aspects of Internship programs, Foreign Hire placements and related programs/needs
• Provide feedback and advise to managers on how to respond to employee inquiries, regarding HR policies and procedures and personal life challenges
• Respond to employee inquiries regarding HR policies and procedures 
• Provide counsel to employees on work related and personal issues as appropriate 
• Identify and resolve potential conflict situations by providing direction to both staff and management 
• Research and establish strategies and  guidelines related to the review process, salaries, promotion and related programs and initiatives
• Provide career counselling to people with regards to career progression
  

 

Minimum Qualifications:

• Human Resources Management diploma or equivalent university degree and/or combination of education and working knowledge of effective employee relations and employment laws.
• Must have worked in a generalist human resources role for 5-7 years  
• Must have 3 or more years previous supervisory experience 
• Excellent written and verbal communication skills 
• Approachable, open communication style 
• Ability to communicate with all levels of an organization 
• Follow through to completion / resolution; highly organized 
• High level of confidentiality
• Must have a high degree of good judgment an common sense
• Demonstrated excellence in listening skills 
• PC desktop skills (Word, Excel, Outlook, Power Point)
• Strong conflict, mediation and intervention skills 
• Demonstrated ability to multi task, juggle many priorities at one time 
• Ability to speak Mandarin, Cantonese or Vietnamese will be considered an asset
• CHRP designation or working towards CHRP designation preferred
• Must Posses a valid permit to work in Canada
  

Physical Demands:

 

The person in this position will be required to work in a fast-paced office setting with frequent interruptions and with the need to deal with a great diversity of people. Work hours are standard with some shift changes as needed. Regular attendance is required.
 
There is a requirement to travel between two locations; currently both located in Vancouver.
Note:  The above overview is undergoing revision to reflect the current organizational needs and transition.